Shipping

🎯 What you will learn

• How to choose cards for shipping.
• What to check in the address form.
• What Importer of Record means.
• How to read order status.

🧒 Super simple version

Shipping means sending a physical card to an address. If the address is wrong, the package can be delayed or lost.

🖼️ Screen guide

Follow the picture:

1. Check the selected card/item.
2. Check name, country/region, address, phone, and fee.
3. Submit only when every field is correct.

✅ Step-by-step

Step 1: Select the item.

Start from My Backpack and choose the physical card/item you want shipped.

Step 2: Fill address slowly.

Use the address format your local postal service expects. Include apartment, unit, postal code, and phone if required.

Step 3: Confirm shipping.

Check fees, customs/VAT notes, and order summary before final confirmation.

Step 4: Track status.

Use order status or support if the package does not move for a long time.

🔎 UI labels you may see

UI label	Plain meaning	What to do
Ship	Start shipping request	Use from an eligible Backpack item.
Confirm Your Shipping Information	Final address check	Read every field before confirming.
Order Status	Shipping progress	Use it to follow the package.
Importer of Record	Person responsible for import	Usually the recipient may be responsible for customs/VAT.

🧯 If you feel stuck

• If you are unsure how to write your address, ask your local postal carrier or support before submitting.
• Do not use fake names or incomplete addresses.

⚠️ Important notes

• Customs, VAT, duties, and import fees may depend on your country/region.
• Address mistakes can delay or lose shipments.
• Support may need order ID and screenshots.

🙋 Tiny questions people ask

Question	Simple answer
Who pays customs?	It depends on the destination rules. Read the current shipping and policy text before confirming.

✅ Before you continue

Do these tiny checks before you tap the next button:

• Name is correct.
• Address is complete.
• Phone and country/region are correct.
• You understand possible import fees.